Main: 815.398.9491 | Ortho Express: 779 .771.7000

Patient Info

Policies

Complete Forms and Disclosures Before Your Appointment

Medication Recycling

Help keep water supplies safe by recycling your unused or expired prescription and over the counter drugs.  Never flush, or dispose of medication down a sink or in garbage.  Walgreens currently provides free, secure drug drop off kiosks in three of their area stores year-round. Date and drop off locations for Keep Northern Illinois Beautiful‘s annual drug collection are available on its website.

  • Walgreens – 2323 Charles St., Rockford
  • Walgreens – 5065 Hononegah Rd., Roscoe
  • Walgreens – 3925 W. Elm St., McHenry

Insurance Information

OrthoIllinois, participates with most national and local insurance plans. It is the responsibility of you, the patient, to understand your insurance policy, benefits and limitations. We highly encourage you to contact your insurance provider at the phone number on the back of your card to verify OrthoIllinois is in-network for your plan.  As a courtesy to you, we will file a claim with your insurance company for benefits. Updated insurance information is required at the time of your visit. If you do not provide us with a current/active insurance card OrthoIllinois will ask you to reschedule your appointment. Based on your coverage, you will be responsible for any co-payments, co-insurance, out-of-network, or other amounts due.

Insurance and Patient Responsibility

  • Please understand that insurance coverage is an arrangement between you and your insurance company, and that your insurance company may not provide full payment of your medical costs.
  • Prior to making an appointment, check with your carrier to verify we participate in your plan.
  • If your insurance plan requires you to obtain a referral from your primary care physician, it is your responsibility to obtain this referral prior to your scheduled appointment.
  • If your insurance plan requires a co-payment, this payment is expected at the time of service.
  • If you are scheduled for diagnostic testing or surgery, please check with your insurance company to determine if it requires you to obtain a pre-authorization or second opinion.

Participating Insurance Plans for OrthoIllinois:

Aetna

  • Commercial – HMO, PPO, POS
  • Aetna – State of Illinois
  • Medicare Replacement – HMO, PPO, POS

The Alliance

Blue Cross / Blue Shield

  • PPO
  • HMO:
    • Centegra #471 (Crystal Lake only)
    • Physician Care Network #098
    • Mercy #459 (Crystal Lake only)

Cigna

  • Open Access PPO Plans

Corvel (for worker’s compensation only)

Coventry

  • Commercial – HMO, PPO, POS
  • Medicare Replacement – HMO, PPO
  • Select or Carelink

ECOH

First Health PPO

Health Alliance Medical Plan

  • Commercial
  • Medicare Replacement

Healthlink

  • State of Illinois Plan

HFN

  • Commercial – PPO
  • Workers’ Compensation

Humana/Choice Care

  • Commercial – EPO, HMO, POS
  • Medicare Replacement – HMO, PPO, POS

PHCS / Multiplan – PHCS must be primary network

Quartz ASO (SwedishAmerican Health System Employees or Dependents Only)

Rockford University Discount Plan

Trilogy (Workers Compensation Only)

United HealthCare

  • Commercial – EPO, HMO, PPO, POS
  • Medicare Replacement – PPO, AARP Medicare Complete

UIC Campus Care (must have referral from University of Illinois)

Government Plans

  • Medicare
  • Community Care Alliance of Illinois (Medicare Replacement)
  • Illinois Department of Public Aid
  • Meridian Health Plan (Managed Medicaid)
  • WI Public Aid / Forward Health

Provider Specific Plans – The following list of Advocate Physician Partners plans apply only to the 20 providers listed:

  1. Frank Bohnenkamp, MD
  2. Richard Broderick, MD
  3. Scott Ferry, MD
  4. Rolando Izquierdo, MD
  5. Marie Rivers, PA-C
  6. Jon Whitehurst, MD
  7. Francois Kelso, PA-C
  8. Kevin Carlile, MD
  9. Brian Foster, MD
  10. Kenneth Korcek, MD
  11. Jeffrey Earhart, MD
  12. Geoffrey Van Thiel, MD
  13. Kelly Holtkamp, MD
  14. Carly Jackson, PA-C
  15. Kara Joyner, PA-C
  16. Joseph Maroney, PA-C
  17. Valerie McCannon, PA-C
  18. John Moore, PA-C
  19. Stephanie Pease, PA-C
  20. Silvia Yung, PA-C

Beech Street / PPO Next PPO

Blue Cross/Blue Shield

  • Blue Care Direct HMO (Marketplace/Exchange Plan) with a PCP referral only
  • Blue Precision HMO (Marketplace/Exchange Plan) with a PCP referral only
  • Blue Medicare Advantage Basic HMO with a PCP referral only
  • Blue Medicare Advantage Basic Plus HMO-POS with a PCP referral only
  • Blue Medicare Advantage Premier Plus HMO-POS with a PCP referral only

Blue Cross Medicare Advantage PPO

  • Choice Plus PPO
  • Choice Premier PPO

Blue Cross Community MMAI HMO (Medicare-Medicaid)

Cofinity PPO

HealthLink / Unicare PPO

HST Care Connect

Humana Advocate Centered HMO Plan

SEIU – Local 4 HMO & PPO

Union Medical (Local 1546) HMO

United Harken Health ChoicePlus

Aetna

  • Commercial – HMO, PPO, POS
  • Aetna – State of Illinois
  • Medicare Replacement – HMO, PPO, POS

The Alliance

Blue Cross Blue Shield

  • PPO
  • HMO Site : Physician Care Network #098 only this site number

Cigna

  • Open Access PPO Plans

Corvel (for worker’s compensation only)

Coventry

  • Commercial – HMO, PPO, POS
  • Medicare Replacement – HMO, PPO
  • Select or Carelink
ECOH
First Health PPO

Health Alliance Medical Plan:

  • Commercial
  • Medicare Replacement

Healthlink:

  • State of Illinois

HFN

  • Commercial – PPO
  • Workers Compensation

Humana/Choice Care

  • Commercial – EPO, HMO, POS
  • Medicare Replacement – HMO, PPO, POS
  • HMOx

PHCS / Multiplan – PHCS must be primary network

Quartz ASO

Trilogy (Workers Compensation Only)

UIC Campus Care (Must have referral from University of Illinois)

United HealthCare

  • Commercial – EPO, HMO, PPO, POS
  • Medicare Replacement – PPO, AARP Medicare Complete

Unity Health Plan

Government Plans

  • Medicare
  • Community Care Alliance of Illinois (Medicare Replacement)
  • Meridian Health Plan (Managed Medicaid)
  • Illinois Department of Public Aid

Accepted Insurance at Injury Express

Aetna:

  • Commercial – PPO, POS

The Alliance

Blue Cross Blue Shield

  • PPO, Open Access, POS
  • HMO: Physician Care Network #098 only this specific site number

Cigna

  • Open Access PPO Plans

Corvel (workers compensation only)

Coventry

  • Commercial – PPO, POS
  • Select or Carelink

ECOH

First Health PPO
Health Alliance Medical Plan
HFN
Humana/Choice Care

  • Commercial – PPO, POS

PHCS / Multiplan – PHCS must be primary network

Quartz ASO – (SwedishAmerican Health System Employees or Dependents only)

United Healthcare

  • Commercial – PPO, POS
  • Medicare Advantage – PPO, AARP Medicare Complete

Government Plans

  • Medicare
  • Medicare Replacement Plans – PPO, POS, Open Access

We do not accept self-pay patients or the following insurances at Injury Express

  • Aetna Better Health
  • Illinicare Health Plan
  • Illinois Public Aid
  • Meridian Health Plan
  • Any HMO insurance plans that require a referral authorization from the PCP unless the authorization is brought to the appointment
  • BCBS PPO Choice (BCS is in the right hand corner of the card)
  • Any BCBS HMO plan except for site 098 (Physicians Care Network)
  • Coventry Total Care
  • Coventry One Carelink
  • Wisconsin Public Aid (BadgerCare)
  • Advocate Accountable Health
  • Harmony Health Plan
  • BCBS Community Family Health
  • United Healthcare Navigate
  • Aetna Medicare Advantage
  • Veterans Association
  • Tricare Prime
  • UMR Health Smart Preferred


© OrthoIllinois, formerly known as Rockford Orthopedic Associates 2018