Main: 815.398.9491 | Ortho Express: 779 .771.7000

Patient Info

Policies

Complete Forms and Disclosures Before Your Appointment

Medication Recylcing

Help keep water supplies safe by recycling your unused or expired prescription and over the counter drugs.  Never flush, or dispose of medication down a sink or in garbage.  Walgreens currently provides free, secure drug drop off kiosks in three of their area stores year-round. Date and drop off locations for Keep Northern Illinois Beautiful‘s annual drug collection are available on its website.

  • Walgreens – 2323 Charles St., Rockford
  • Walgreens – 5065 Hononegah Rd., Roscoe
  • Walgreens – 3925 W. Elm St., McHenry

Insurance Information

OrthoIllinois, participates with most national and local insurance plans. It is the responsibility of you, the patient, to understand your insurance policy, benefits and limitations. As a courtesy to you, we will file a claim with your insurance company for benefits. Updated insurance information is required at the time of your visit. If you do not provide us with a current/active insurance card, OrthoIllinois, will ask you to reschedule your appointment. Based on your coverage, you will be responsible for any co-payments, co-insurance, or other amounts due.

Insurance and Patient Responsibility

  • Please understand that insurance coverage is an arrangement between you and your insurance company, and that your insurance company may not provide full payment of your medical costs.
  • Prior to making an appointment, check with your carrier to verify we participate in your plan.
  • If your insurance plan requires you to obtain a referral from your primary care physician, it is your responsibility to obtain this referral prior to your scheduled appointment.
  • If your insurance plan requires a co-payment, this payment is expected at the time of service.
  • If you are scheduled for diagnostic testing or surgery, please check with your insurance company to determine if it requires you to obtain a pre-authorization or second opinion.

Participating Insurance Plans for OrthoIllinois:

Aetna

  • Commercial – PPO, POS, HMO
  • Medicare Replacement – PPO, POS, HMO

The Alliance

BCBS

  • PPO
  • Blue Advantage
  • Blue Precision
  • HMO:
    • Centegra #471 (Crystal Lake only)
    • Physician Care Network #098
    • Mercy #459 (Crystal Lake only)

Cigna

Corvel (for worker’s compensation only)

Coventry

  • Commercial – PPO, POS, HMO
  • Medicare Replacement – PPO, HMO
  • Select or Carelink

ECOH

First Choice

Health Alliance Medical Plan

  • Commercial, Medicare Replacement

HFN

  • Commercial – PPO
  • Workers’ Compensation

Humana/Choice Care

  • Commercial – POS, HMO, EPO
  • Medicare Replacement – PPO, POS, HMO
  • HMOx

OSF – Direct Access Network

Quartz ASO (SwedishAmerican Health System Employees Only)

Rockford University Discount Plan

Trilogy (Workers Compensation Only)

United HealthCare

  • Commercial – EPO, PPO, POS, HMO
  • Medicare Replacement

UIC Campus Care

Government Plans

  • Medicare
  • Illinois Department of Public Aid
  • Family Health Network (Managed Medicaid HMO)
  • Community Care Alliance of Illinois (Managed Illinois Medicaid HMO & Medicare Replacement)

Provider Specific Plans – The following list of Advocate Physician Partners plans apply only to the seven providers listed:

  1. Frank Bohnenkamp, MD
  2. Rolando Izquierdo, MD
  3. Marie Rivers, PA-C
  4. Jon Whitehurst, MD
  5. Francois Kelso, PA-C
  6. Brian Foster, MD
  7. Kenneth Korcek, MD

Beech Street / PPO Next PPO
Blue Cross/Blue Shield

  • HMO of Illinois site # 294, 331, 474, 600, 742 with a PCP referral only

Blue Cross Medicare Advantage PPO

  • Choice Plus PPO
  • Choice Premier PPO

Blue Cross Community MMAI HMO
(Medicare-Medicaid)

HealthLink / Unicare PPO

PHCS & Multiplan Inc. PPO

  • Private Healthcare Systems (PHCS) PPO
  • PHCS Savility PPO
  • Multiplan Inc. PPO

SEIU – Local 4 HMO & PPO

  • Union Medical (Local 1546) HMO

Aetna

  • Commercial – PPO, POS, HMO
  • Medicare Replacement – PPO, POS, HMO

The Alliance

Blue Cross Blue Shield

  • PPO
  • Blue Advantage
  • Blue Precision
  • HMO: Physician Care Network #098 only this site number

Cigna

Corvel (for worker’s compensation only)

Coventry

  • Commercial – PPO, POS, HMO
  • Medicare Replacement – PPO, HMO
  • Select or Carelink
ECOH
Health Alliance Medical Plan:

  • Commercial
  • Medicare Replacement

HFN

  • Commercial – PPO
  • Workers Compensation

Humana/Choice Care

  • Commercial – POS, HMO, EPO
  • Medicare Replacement – PPO, POS, HMO
  • HMOx

OSF Direct Access Network

Quartz ASO

Trilogy (Workers Compensation Only

United HealthCare

  • Commercial – EPO, PPO, POS, HMO
  • Medicare Replacement

Unity Health Plans

Government Plans

  • Medicare
  • Illinois Department of Public Aid

Accepted Insurance at Ortho Express

Aetna:

  • Commercial – PPO, POS

The Alliance
Blue Cross Blue Shield

  • PPO, Open Access, POS
  • HMO: Physician Care Network #098 only this specific site number

Cigna
Corvel (workers compensation only)
Coventry

  • Commercial – PPO, POS
  • Select or Carelink

ECOH
First Choice
Health Alliance Medical Plan
HFN
Humana/Choice Care

  • Commercial – PPO, POS

United Healthcare

  • Commercial – PPO, POS

UIC Campus Care
Government Plans

  • Medicare
  • Medicare Replacement Plans – PPO, POS, Open Access

We do not accept the following insurances at Ortho Express

  • Aetna Better Health
  • Community Care Alliance of Illinois (CCAI)
  • Family Health Network (FHN)
  • Illinicare Health Plan
  • Illinois Health Connect
  • Illinois Public Aid
  • Meridian Health Plan
  • Any HMO insurance plans that require a referral authorization from the PCP unless the authorization is brought to the appointment
  • BCBS PPO Choice (BCS is in the right hand corner of the card)
  • Any BCBS HMO plan except for site 098 (Physicians Care Network)
  • Coventry Total Care
  • Coventry One Carelink
  • Wisconsin Public Aid (BadgerCare)
  • Advocate Accountable Health
  • Harmony Health Plan
  • BCBS Community Family Health
  • United Healthcare Navigate
  • Aetna Medicare Advantage
  • Veterans Association
  • Tricare Prime
  • UMR Health Smart Preferred


© OrthoIllinois, formerly known as Rockford Orthopedic Associates 2017